In accordance with the provisions of the Federal Law for the Protection of Personal Data in Possession of Individuals, we inform you that “ACEROS INDUSTRIALES TUVACE, S.A. DE C.V.”, with address at Poniente 140 No. 840, Col. Industrial Vallejo, Azcapotzalco, C.P. 02300, Mexico City, Mexico, is responsible for the use and protection of your personal data, in this sense and in compliance with the legal obligations established in the Federal Law for the Protection of Personal Data in Possession of Individuals.

The personal data we collect from you will be used for the following purposes: to provide the services you have requested; to notify you about new services that are related to those already contracted or acquired; to inform you about changes in them; to develop studies and programs that are necessary to determine consumption habits; to perform periodic evaluations of our services in order to improve their quality; to evaluate the quality of the service we provide, and in general, to comply with the obligations we have contracted with you.

It is important to inform you that you have the right at all times to know what personal information we have about you, what we use it for and the conditions of use (access). You also have the right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (rectification); likewise, you have the right to have your information removed from our registry or databases when you consider that it is not being used properly (cancellation); as well as to oppose the use of your personal data for specific purposes (opposition) these rights are known as ARCO rights.

To do so, it is necessary to send the request in the terms of the Law in its Art. 29 to Customer Service responsible for our Department of Personal Data Protection, by phone at 55 5147 2965 or via email to rh@tuvace.com.mx, which we ask you to confirm via telephone to ensure proper receipt.

In case you do not wish to receive promotional messages from us, you can send us your request via e-mail to: rh@tuvace.com.mx..

Important: If you wish to obtain the complete PRIVACY NOTICE, please request it by telephone at +52 55 5147 2965 or by e-mail to rh@tuvace.com.mx.

Last update date: October 10th, 2024